The policy states how we obtain, gather, and use your information. The policy may be amended as and when required. Each time you use the service, you acknowledge, agree and affirm to our usage and disclosure of the information.
Collection of Data & Uses
We ask for your details only when you place an order. We need your name, address and phone number to deliver that. Also, you will be asked for your name, order number or address and phone number if you have a query or pending order. You can take your products with Cash On Delivery, otherwise, you will be asked for your mobile phone number and the transaction number if you pay through bKash, or your card number and other related information if you pay through debit or credit card.
Our customer service team will also ask you all these if you call our hotline or chat with us. These are to make it convenient and solve your problem (if there is any) at the earliest. However, it will be your personal decision whether you want to share your personal information with us or not. But do note that all this information is stored on a live database that does not have any backup.
We take every possible precaution to protect personal information from misuse, loss, alteration, destruction or unauthorized access. But, do not worry about the safety of your card information while making online transactions as it passes through a secure payment gateway.
Changes to Policy
Rigs Web Store reserves the right to modify or update this policy at any time with or without any prior notice. We give surety to our customers that we will not use any personal information in a way that is different than the ones described in this policy.
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